Last Updated: 2025-06-09
The policies below outline how EcoShark Corp. ("we", "our", or "us") collects, uses, and protects your personal information when you use our website and/or services.
1. Information We Collect
When you submit information through our quote request form, we collect the following information:
- Service type
- Full name (personal information)
- Email address (personal information)
- Phone number (personal information)
- Service address (personal information)
- Preferred cleaning date and time
- Estimated square footage
- Number of rooms and washrooms
- Additional instructions (may contain personal information)
2. How We Use Your Information
The information you provide is used strictly for the purpose of managing and fulfilling your quote and cleaning services. It is sent to our business email and stored within our database server.
3. Data Retention
Your submitted information is retained only until the date of your scheduled service. After that, it may be deleted or anonymized.
4. Data Storage and Protection
Your data is stored on secure servers located in Canada and is protected by appropriate technical safeguards. Access is restricted to authorized personnel only.
5. Third-Party Services
We use third-party tools to protect and operate our website:
- Google reCAPTCHA: We use this service to prevent spam and abuse in our quote request form. It analyzes user interactions (e.g., cursor movement, click behavior) to determine whether a visitor is human. By using our form, you agree to Google's Privacy Policy and Terms of Service.
- Cloudflare: We use Cloudflare for website performance and security. Cloudflare may temporarily process visitor IP addresses and other technical data for those purposes.
6. Your Rights
You have the right to request access to, correction of, or deletion of your personal information. Please contact us using the details below.
7. Contact Us
If you have questions or concerns about these policies, contact us at:
- Phone: +1-587-568-8813
- Email: [email protected]